According to the information, the CENI indicates that after three days of waiting, the data no longer appears in its database. "It's the fault of our data entry operators during the enrollment," said one of the Ceni agents.

These Ceni agents reveal that each time they did the recording, there was a small issue with the machine crashing, causing some data to be disrupted, which did not match either with the photos or it was the identity that was problematic.

They suggested photographing him for a new card but asked for 10 dollars, while Denis Kadima, the president of the Electoral Commission, insisted that the issuance of a duplicate was free. But curiously, this is not the case on the ground.

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